PUBLICATION DECEMBER 2020
Service design
for RDI services
on eco-innovation
The visual report comprises the service design process carried out 2019-2020 in ECOLABNET project. The coordinator of service design in the project was VAMK University of Applied Sciences, Design Centre MUOVA, which has studied and utilised service design in business since 2007.
This report includes service design process covering the creation of user personas, idea generation based on user personas, and the development of service journeys i.e. use processes of RDI services.
You can get access to the videos and presentations through the online platform by sending email to miia.lammi(at)muova.fi. The link to use process template: Use process template
PUBLICATION OCTOBER 2020
Setting
expertise requirements
for ECOLABNET
Overview of expertise’s required in a Padlet format will take you to an overview describing the expertise’s that is required to be part of the network. This can help you in getting an idea about the needed expertise’s and set-up you as a potential partner must have.
Describe the require expertise’s among the partner’s currently in the network and their particular field of expertise in relation to supporting SME company’s eco-innovation.
PUBLICATION AUGUST 2020
Roles of intermediares to support eco-innovation
Internal report about intermediary organisations and their needs in relation to support SME’s in eco-innovation development
PUBLICATION JUNE 2020
Survey of the
needs of manufacturing companies
in eco-innovation
This report shows, that green first mover-
enterprises in Sweden, Finland and
Denmark as well as in Poland, Lithuania
and Estonia experience challenging uncertainty
regarding primarily new materials,
economy, legislation and branding.
RESEARCH REPORT JUNE 2020
Benchmarking
collaboration modelsof RDIs, SMEs and IOs
Meaningful collaboration between different kind of actors can be difficult. The report sums up the research on the collaboration models between research, development and innovation actors (RDIs), small and medium-sized enterprises (SMEs) and intermediary organisations (IOs) in order to create the external collaboration model for ECOLABNET.
PRESENTATION APRIL 2020
User profiles of
eco-innovators and their supporters through service design
Manufacturing small and medium-sized companies are presented as 6 user personas and intermediary organisations as their supporters as 3 user personas. User personas are used for guiding and inspiring service design. You can use the personas in developing research, development and innovation services related to ecological innovation.
